The following resources are categorized into four groups; Alternate formats, Accessible Website Information, Legislation and Government Information and other sites.

Alternate Formats

These resources will assist you with your alternate format needs.

Accessible Printing – Provide services in braille transcription, including braille business cards.

Assistive Technologies – Suppliers for assistive technology, transcription, captioning and Braille translation services can be found through the online Canadian Company Capabilities Database maintained by Industry Canada.

Braille It – Braille it offers many braille and blind related services ranging from brailling business cards and documents, product sales, website testing, screen reader instruction (JAWSÒ), audio transcriptions, information and referral, audio games training, motivational speaking, and much more

Braille Jymico – Some audio and DAISY transcription, braille transcription of general and educational materials, braille business cards, tactile graphics, E-text transcription and music braille transcription for education.

City of Kingston Signage Program – The City of Kingston has approached the design and implementation of signage programs for Municipal facilities based on the principles of Universal Design, which aim to make environments “usable by all people, to the greatest extent possible, without the need for adaptation or specialized design”.Symbols & pictograms also benefit people who speak languages other than English. All users, including seniors, people using mobility aids and visitors to a facility who are unfamiliar with their surroundings benefit from consistent provision and placement of informational and directional signage. This not only relieves anxiety and minimizes confusion, but makes wayfinding and orientation throughout buildings safer, intuitive and quicker.

Crawford Technologies – Producers of large print materials, some braille transcription

Interpreting Services – Information about interpreting services and providing access and accommodation to you and deaf, deafened, and hard of hearing voters is available through The Canadian Hearing Society’s web site.

National Library for the Blind -Is an excellent resource for alternate format materials that contain Canadian content or are authored by Canadians.

Requesting Sign Language Interpreter – Information on how to request sign language interpreting services, related fees and notice required.

Telus – Provides instructions on how to use a TTY.

Accessible Website Information

These resources will assist you with your accessible website needs.

Accessible Website Guidelines – Information on guidelines and suggestions for making Web sites accessible appears on the World Wide Web Consortium’s (W3C) web site.

Principles of Accessible Web Design – You will find a list of some key principles of accessible design. Most accessibility principles can be implemented very easily and will not impact the overall “look and feel” of your web site.

W3C Validator – HTML – This second W3C validator checks the HTML of your page to make sure it too is correctly formed. This is the content of your page itself.

WebAIM – Test your website for colour contrast.

Website Testing – Test your site using JAWS and NVDA.

Legislation and Government Information

These resources will assist you regarding the legislation and Government information needs.

AccessON – Learn what you can do and what you are legally required to do to make your business or organization welcoming to people of all abilities

AODA (Accessibility for Ontarians with Disabilities Act) – The AODA, Accessible Customer Service Act

Canada Revenue Agency – Canada Revenue Agency provides information for tax credits if you are a person with a disability.

Other Sites

These resources are other resources that do not fall in the other categories.

Abilities Centre – Web site of the abilities centre featuring information for and about people with disabilities.

Abilities on Line – Abilities on Line is an extraordinary and absolutely free Internet community. Here, young people with disabilities and illnesses connect with all kinds of possibilities.

Ability Magazine – A magazine dedicated to persons with disabilities.  Also has links to Ability Job, Ability Store and Ability Awareness.

Able Road –  Connects people with accessible places such as accessible restaurants, hotels, beauty and spas, automotive, shopping, nightlife, and many others.

DisAbility Doorway – This website is designed to assist persons with disabilities and / or their families by providing information on resources and services that can help improve the quality of life for everyone involved.

Epic Enabled – Travel to South Africa and join a safari that is fully accessible for travellers with all abilities.

Accessible Gas Stations – There are many gas stations which are accessible. You will need to call in advance and someone will be available to assist you when you arrive.

Canadian Tire Gas Station – Canadian Tire is proud to serve every member of their community. They want to make it easy for people with a disability to come to a Canadian Tire gas bar, fill up and enjoy our friendly service. To book an appointment, call their feedback and disability full service help line at 1-866-217-1106. Go in to the self-serve bays during your scheduled time and they will assist you in filling up, cleaning your windshield and getting anything else you need from the gas bar.

Esso Gas Stations– Drivers with disabilities can get full service gas at self-serve prices at participating Esso stations that have both full and self serve pumps. You can even get full service gas at self-serve prices at participating Esso stations with self-serve pumps only*! All you have to do is call the station approximately 24 hours in advance to ensure that someone will be available to assist you. You will need to have a vehicle permit for persons with disabilities to take advantage of this service. Customer Service Centre at 1-800-567-3776.

Petro Canada- At participating stations with full and self-serve pumps, drivers with a disabled permit will also receive full-service at self-serve prices. The full-service attendant will fuel your vehicle at the self-service island so that you pay only the self-serve price for fuel. Pay-at-pump technology accepts your credit and debit cards. If you are unable to access a Petro-Canada station with a full-serve attendant, please contact your local Petro-Canada station to discuss your needs. If you have any questions, call the Customer Service Network at 1 (800) 668-0220.

Shell Canada – At self-serve only stations, staff will make every effort to help customers displaying disabled parking permits with refuelling. Please identify yourself to one of the gas station attendants. You are also encouraged to contact your local station to discuss your individual needs as some stations have limited staff and payment access. Contact them at 1-800-661-1600 or send an e-mail to

Who Can Help?  There are many organizations, which work with and on behalf of people with disabilities that may be able to provide further guidance. The organizations are:

Canadian Paraplegic Association Ontario
520 Sutherland Drive,
Toronto, Ontario M4G 3V9
Toll Free: 1-877-422-1112
Tel: 416-422-5644
Fax: 416-422-5943

1929 Bayview Avenue
Toronto, Ontario M4G 3E8
Tel: 416-486-2500
Toll Free: 1-800-563-2642
Fax: 416-480-7717
TTY: 416-480-8645

The Canadian Hearing Society (CHS)
271 Spadina
Toronto, Ontario M5R 2V3
Tel: 416-928-2500
Toll-Free: 1-877-347-3427
TTY: 416-964-0023
Toll-Free TTY: 1-877-347-3429
Fax: 416-928-2506

Canadian Mental Health Association, Ontario
2301 – 180 Dundas Street West
Toronto, Ontario M5G 1Z8
Tel: 416-977-5580
Fax: 416-977-2813

WebAIM– WebAIM has provided comprehensive web accessibility solutions since 1999. These years of experience have made WebAIM one of the leading providers of web accessibility expertise internationally.

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